TG Services emergency call centre:
Reliable fault acceptance, always available!
For companies, the smooth running of their technical systems is of critical importance. A disruption can quickly cause excessive costs and delays. Consequently, fast and reliable fault acceptance is crucial for the lead time until service intervention. The better you are positioned here, the lower the consequential costs of failure of your systems. With our individual fault acceptance service, you can sit back and relax, because we are there for you at all times.
Troubleshooting outside your business hours
With our fault acceptance service, we are available for you around the clock. We will give you a special number to which you can divert calls outside your business hours. We take over the talks on your behalf and document all concerns. This way you always have an overview of the current status of your technical systems.
Forwarding according to agreed procedures
So that you can work productively again as quickly as possible, in the event of a call we implement the previously agreed measures at short notice. We inform your emergency service about the required redressing of a fault or initiate case- and customer-specific follow-up measures to ensure quick elimination of the problem.
Changes to services and scope
We adapt our fault acceptance services individually to your needs. If your requirements change, we are always ready to adapt our services and find a suitable solution together with you.
Put your trust in our many years of experience and have our professional fault acceptance service resolve unexpected technical issues quickly and effectively!