Emergency call centre
& services for you!

How can we help you?

Our emergency call centre
to take your safety & lift emergency calls!

We operate an emergency call service centre (NSL) in Crailsheim, a service centre in Düsseldorf (both in Germany) and a dispatch centre in Prague, Czech Republic.

We are the specialist in connecting emergency call devices and technical messages. We offer our comprehensive services in Germany, Austria, Switzerland, the Benelux countries and France. In the Czech Republic, Slovakia and Hungary, TG Services s.r.o. is active for you as an independent subsidiary.

Get in touch – we will be happy to advise you!

Lift and safety services

Use our emergency call centre for your request! We are available around the clock, 365 days a year.

Lifts & Service

Safety services

Safety services exclusively via certified and audited partners, among others

  • Alarm interventions
  • Special inspections
  • Locking services
  • Guarding

We stand by your side in your operator obligations with our many years of experience and prepare legally compliant documentation. Let us develop your individual solution together! What can we do for you?

Your advantages with TG Services

  • service centre staffed 24/7 in Crailsheim, Germany (certified VdS 3138)
  • service centre staffed 24/7 in Düsseldorf, Germany
  • service centre staffed 24/7 in Prague, Czech Republic
    via our sister company TG Services s.r.o.
  • We use exclusively specialists qualified and trained for emergency call and service centres
  • Many years of experience in the field of lifts & safety services
  • Quality management pursuant to ISO 9001 and DIN77200
  • Our emergency call centres meet all the requirements
    from EN 81-28 (Remote alarm on passenger and goods passenger lifts)
  • Reliable technology with built-in redundancy
  • Elegant comprehensive solutions with App & Cloud
  • Large partner network
  • Personal consultancy
  • High problem-solving competence
  • Reliable partnerships
  • Fast and flexible decision making thanks to flat hierarchies

Lift operator duties: Lift operators have many duties – you can find out more here!


Where do we offer our services?

We are where you need us – safe, fast and reliable: in Germany, Austria, the Czech Republic, Switzerland, the Netherlands, Belgium and Luxembourg

Details can be found in the Overview Map of our Intervention Partners


The TGE Group is a modern-minded, attractive employer. We offer exciting challenges that we master together as a team with positive thinking.

Become part of our team!

Job offers at TGE Group


As a partner of the Baden-Württemberg Cooperative State University, we offer exciting dual study programmes. We live #gerneperdu, mobile working and fair treatment.

We look forward to seeing you!

Studies at TGE Group

Training and education

We have been providing training successfully for years. A positive environment, attractive remuneration and real knowledge transfer in exciting apprenticeships.

We show the way to the future!

Training at TGE Group

Contact us

Get in touch with us!
We look forward to your call or email!

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